Frequently asked questions
We've provided answers to some of the most commonly asked questions below.
If you can't find the information you need here, please contact our team for help.
Registration, account and payment
How can I pay to get access to EMBREA Pro?
EMBREA Pro is available on a yearly subscription at £500.00 (excl. VAT).
We accept payment by credit card via our secure payment gateway WorldPay.
We accept the following cards:
We can also consider paying on receipt of an invoice but note that this process takes longer.
How does the registration process work?
Registering with us is completely free. To register for a free account, go to the registration page and complete the various fields. Once you have completed the form, the site will give you access to the secure area and an email with your username will be sent to your registered email address.
What details do I need to register?
To register for an account on this website, you only need to supply us with your full name, company or organisation name and email address. You will also need to enter the username and password of your choice.
Who should I contact to amend/delete my account?
Registered users who wish to amend or close their account need to contact our team by email at firstname.lastname@example.org. Once their account is deleted, all the data they may have stored in their members' area will also be deleted.
EMBREA Lite does not seem to work
Once you are logged in, if the EMBREA lite tool does not seem to work, please check your browser. EMBREA Lite is currently only working in Chrome, Firefox. It does not work in Internet Explorer.
How can I get support to use EMBREA?
If you have any questions about using EMBREA, use the 'Ask a question' form on the right handside. Your enquiry will be sent to our team of developers who will reply to you as soon as possible.
Is EMBREA-MUD model included in EMBREA-Pro?
EMBREA-MUD is currently neither part of EMBREA-Pro nor available for purchase or rent. However, we can offer modelling using EMBREA-MUD as part of a consultancy, please contact us for more information.